rajapool Legal Notice

We at rajapool operate an online gaming platform available only where local law permits. This legal notice clarifies our jurisdiction framework, the responsibility users bear for verifying local compliance, and how we protect your data across our operations in supported regions.

rajapool services are not available in all jurisdictions. We do not offer our services in jurisdictions where online wagering is prohibited. Before creating an account, you are responsible for confirming that access and use of rajapool comply with the laws of your own jurisdiction. This is your responsibility, not ours—we cannot provide legal advice on regional gaming regulations.

This notice explains our legal boundaries, your obligations as a user, our data protection practices, and how to contact us with legal or compliance questions. For comprehensive policy details, review our Terms of Use and Privacy Policy

Service Availability and Jurisdiction

rajapool operates in supported jurisdictions only. We do not claim to be licensed in Indonesia, or any other specific country. Our platform is available to users in regions where the applicable law permits online gaming, and we reserve the right to deny service to users in restricted jurisdictions at any time.

Users access rajapool at their own discretion and bear sole responsibility for verifying that such access complies with their local laws. We cannot provide guidance on whether your region permits online gaming—you must research this yourself or consult local legal counsel. If you are unsure about your jurisdiction's status, do not create an account.

We monitor accounts for geographic patterns and may suspend or close accounts if we determine they violate jurisdictional restrictions. If we identify that you are accessing rajapool from a prohibited jurisdiction, we will refund your remaining balance to your deposit method and close your account. This action is non-negotiable and complies with our legal obligations.

Account Eligibility and User Obligations

When you create a rajapool account, you confirm that you are of legal age in your jurisdiction, that you have read and accepted our Terms of Use, and that you understand the legal risks of using our platform. You also confirm that you are not accessing rajapool from a jurisdiction where online gaming is prohibited.

We require identity verification (KYC—Know Your Customer) for all accounts. This means providing your name, ID number, date of birth, and phone number. For larger withdrawals, we may request document verification (ID photo or passport). These processes protect both you and our platform from fraud and money laundering.

You agree not to use rajapool if you are under legal age, if you are banned from gaming in your jurisdiction, or if you are using the platform to circumvent local regulations. You also agree not to engage in fraud, collusion, or abuse of system vulnerabilities. Violation of these obligations may result in permanent account closure and forfeiture of funds.

Data Protection and Privacy

We at rajapool protect your personal data using bank-grade encryption. Your identity details, payment information, and account history are stored on regional servers with automatic backups. Data is encrypted both in transit (SSL/TLS) and at rest, following international security standards.

We do not share your personal data with third parties outside our compliance, fraud-prevention, and payment-processing teams. We also do not sell your data to marketers or data brokers. Your information is used solely to operate your account, process payments, and meet legal obligations.

We retain your account data for the duration of your membership. When you close your account, we retain transaction records for a period required by law (typically 5-7 years) for audit and compliance purposes, then securely delete personal identifiers. For full details on data handling, see our Privacy Policy

Content, Intellectual Property, and Warranties

All content on rajapool—game software, graphics, text, and video streams—is owned or licensed by rajapool. You may not reproduce, distribute, or transmit any content without our written permission. Unauthorized use of our intellectual property may result in legal action.

rajapool's game software and streaming services are provided "as is" without warranty. We undertake to maintain platform availability and fair game outcomes, but we do not warrant uninterrupted service. We are not liable for losses caused by network outages, device failures, or events beyond our control.

We also do not warrant that our platform is free from errors or security vulnerabilities. While we conduct regular audits and updates, no platform is perfectly secure. You accept this risk when you use rajapool. If you discover a security vulnerability, contact our support team immediately rather than exploiting it.

Limitation of Liability

rajapool is not liable for indirect, incidental, consequential, or punitive damages arising from your use of our platform—including lost profits, lost data, or emotional distress. Our liability is limited to the amount you have deposited into your account.

We are also not liable for third-party services beyond our control, such as your bank's processing times, your internet provider's connection stability, or your device's hardware failures. If your withdrawal is delayed by your bank, that delay is the bank's responsibility, not ours.

Some jurisdictions do not permit limitation of liability. If your local law prohibits such limitations, this clause is modified to the extent required by law—but we undertake to limit our liability to the maximum extent permitted.

Dispute Resolution and Governing Law

Any disputes arising from your use of rajapool are governed by the laws applicable to rajapool's jurisdiction of operation. You agree to submit to the jurisdiction and venue of the courts in that location for any legal proceedings.

Before pursuing legal action, you agree to attempt resolution through our support team and standard dispute process. We aim to resolve complaints within a few hours for urgent issues and within a day for routine matters. Our team operates in English and Indonesian.

If you cannot resolve a dispute through our support process and wish to pursue legal remedy, you may do so in accordance with the laws and courts of rajapool's jurisdiction. We do not accept arbitration or alternative dispute resolution unless required by law.

Changes to This Legal Notice

We reserve the right to update this legal notice at any time to reflect changes in law, business practice, or platform policy. Material changes will be notified to you via email, and we provide a grace period before new terms take effect. Continued use of rajapool after an update constitutes acceptance of the revised notice.

We recommend reviewing this notice periodically. If you do not agree with any updated provision, you may request account closure and a refund of your remaining balance.

Contact Us for Legal Matters

If you have legal questions about rajapool's operations, jurisdiction compliance, or data protection practices, contact our support team. We respond to legal inquiries in English and Indonesian. For urgent matters, mark your message as "Legal Inquiry" so it receives priority handling.

You can also reach our compliance team through our support portal. We aim to respond to legal questions within a few working days. For matters requiring formal legal documentation, we provide a dedicated contact email. See our support section for current contact details.